1. Overview
This document outlines the shipping policies applicable to all orders. Please read carefully to understand your rights and responsibilities regarding shipping and returns.
2. Refund Policy
- Once an order has been shipped and a tracking number has been provided, we do not offer refunds.
- If you have received your order and wish to return it, please refer to our return process outlined below.
3. Shipping Options
- If the client does not select a shipping option or chooses the FREE SHIPPING option, our warehouse will select the best shipping method available, taking into consideration both time and cost for delivery.
- Orders placed after 5 PM Eastern Time will be processed the following business day.
- If you require overnight shipping or need the merchandise by a specific date, please contact our staff to discuss your options.
4. Returns
- Clients who receive merchandise and decide to return it must ship the items back to us.
- Upon receipt of the returned merchandise, a return may be processed based on our return policy criteria.
- All returned items must be in their original condition and packaging to be eligible for a return.
5. International Orders
- Clients placing orders from overseas are responsible for paying any customs duties, taxes, and fees that may be applied to their shipments.
- We recommend checking your country’s customs policies to understand any potential charges before placing an order.
6. Contact Information
For questions regarding shipping or returns, please contact our customer service team.
7. Changes to Shipping Policies
We reserve the right to update these shipping policies at any time. Customers will be notified of changes via our website.
Thank you for choosing us for your shopping needs!
